OVERVIEW
At TEMVORA Kitchen, we strive for complete satisfaction. If a product doesn't meet your expectations, we offer a comprehensive resolution process.
RETURNS ELIGIBILITY
You have 30 days from delivery to initiate a return. To qualify, items must be unused and in the same state as received.
CONDITION OF ITEMS
Goods must remain in original packaging. Signs of wear or food contact disqualify returns.
RETURN PROCESS
Email support to receive a Return Authorization. Package the item securely and include your order slip.
REFUNDS
After inspection, we will notify you of approval. Approved refunds are processed to your original payment method within 7-10 days.
EXCHANGES
We replace items only if they are defective or damaged.
NON-RETURNABLE ITEMS
Perishable goods and custom orders are final sale.
DAMAGED OR DEFECTIVE ITEMS
Report shipping damage within 48 hours for a prompt replacement.
LATE OR MISSING REFUNDS
Check your bank account first, then contact your credit card company as processing times vary.
SHIPPING COSTS
Customers cover return shipping fees, which are non-refundable.
INTERNATIONAL ORDERS
International returns are subject to local customs fees and duties paid by the customer.
CONTACT US
Reach our team at info@temvorakitchen.com for assistance.
POLICY UPDATES
TEMVORA Kitchen reserves the right to modify these terms at any time.